Insights /
Press Release: Omnevo and Air Dolomiti Celebrate Successful Launch of Enhanced Onboard Retail and Digital Solutions
January 21, 2025
WIESBADEN 21.01.2025
Omnevo, the omnichannel evolution partner for airports, airlines, and rail operators in the travel retail technology space, is proud to announce the successful implementation of its end-to-end digital retailing platform for Air Dolomiti, the Italian airline that is part of the Lufthansa Group. The launch on January 1st marks a key milestone in enhancing onboard retailing, passenger experience, and operational efficiency.
The implementation seamlessly integrates with Air Dolomiti’s flight and crew rostering, payment and settlement systems, and includes Omnevo’s logistics module for efficient cart set preparation, crew training, and the rollout of Omnevo’s ePOS application across the entire fleet. Passengers now benefit from an enhanced onboard retail experience, including food and beverage services, powered by the intuitive crew ePOS.
Peter Coelho Chief Operating Officer at Omnevo, commented on the achievement “We are thrilled to partner with Air Dolomiti in delivering a cutting-edge solution that bridges operation excellent with superior passenger service. This successful launch is a testament to the collaborative efforts of both teams and reflects our commitment to redefining ancillary revenue opportunities for airlines.”
Steve Troian, Head of Inflight Product at Air Dolomiti shared his excitement: “This partnership with Omnevo represents a new chapter for Air Dolomiti, where we are setting new benchmarks for inflight retail. By combining advanced technology with comprehensive crew training, we have enhanced not only the onboard experience for our passengers but also operational ease for our crew. We are excited about the possiblities this collaboration will bring in the future.”
The launch follows months of meticulous planning and development, with a focus on ensuring that Air Dolomiti’s crew and operational teams were fully equipped to utilise the new solutions effectively. From training sessions to the deployment of devices, every aspect of the implementation was designed to deliver seamless integration and maximum impace.
Omnevo’s modular and scalable solutions empower airlines to create tailored experiences that align with their brand and operational goals. With this launch, Air Dolomiti is further poised to deliver unparalleled passenger satisfaction while unlocking new revenue streams through onboard retail.
Air Dolomiti, a Lufthansa Group airline, connects major Italian cities to Germany and beyond. Known for its premium service and operational excellence, Air Dolomiti continues to redefine regional air travel through innovation and passenger-centric solutions.
Omnevo, founded in 2021 and based in Wiesbaden, Germany, is the preferred omnichannel evolution partner for airports, airlines, and rail operators in the travel retail technology space. Omnevo specialises in empowering mobility and hospitality providers to maximise ancillary revenue through advanced, modular technology solutions. Their highly adaptable, scalable platform allows its partners to take control of their omnichannel retail strategies, enhancing customer engagement across every stage of the travel journey.
